Nexora Solution Ltd. is a Sofia-based customer operations company supporting established iGaming brands long-term. This focus allows us to provide unmatched stability and depth of knowledge to our specialists and partners.
We emphasize quality over quantity, investing heavily in training and professional development to ensure our team members are experts in their field. With a focus on the French, German and English markets, we bridge the gap between players and brands with clarity and empathy.
Comprehensive customer operation services tailored for the high-stakes iGaming industry.
Specialized B2C voice and digital support, handling inquiries with precision and a professional tone.
Direct guidance for player account management, technical issues, and gaming rules verification.
Continuous CSAT programs and rigorous quality assurance to maintain the highest service standards.
Structured onboarding and leadership, ensuring a 1:10 TL-to-Specialist ratio for maximum support.
Join a professional, office-based team in Sofia where your communication skills are valued.
We believe in a calm, focused work environment. Our office is an independent, comfortable workspace designed for productivity and employee wellbeing.
Transparent and fast-paced onboarding to get you started.
Have questions about our services or open roles? Our team is here to help.